At Original Skin Shop (Jamal Almasa Beauty & Personal Care Trading LLC).
we offer a flexible return policy so you can feel comfortable and secure when shopping with us.
2.
Local Retrieval Policy
We accept returns within 3 days of receipt.
as long as they are in their original condition and unused.
3.
International Retrieval Policy
For international shipments.
we accept returns within 3 days of receipt as well.
However
shipping fees and taxes will be deducted from the refund amount.
4.
How to retrieve
To initiate a return.
Please email us at [email protected] with your order number and the reason for the return.
We will provide you with return instructions and a return address after evaluating the request.
5.
Loopback processing
After we receive and inspect the returned product.
we will notify you whether the return has been accepted or rejected.
If a refund is accepted.
The refund will be processed within 7 business days and will be reflected in the original payment method used.
6.
Exceptions
Some items such as health or beauty products that have been opened for health reasons cannot be returned.
7.
Retrieval queries
For any questions or concerns regarding our return policy.
please contact our customer service.
